There is no problem in the inner screen, and the screen is going to switch.
You can only change the assembly, the inside and outside.
Facing the same shredded screen mobile phone, the solution given by different maintenance personnel may be large enough to make consumers. The reporter survey found that in addition to the standard chaos, many merchants still have problems in the mobile phone repair process, with a good, small disease, and other issues, need to standardize the rectification.
What should I repair if chaos change? The reporter took a single screen with a crack but did not affect the normal operation, and visited a number of stores.
On Chaoyang Road, there is a special mobile phone repair counter in a China Mobile Office. The maintenance personnel took a preliminary examination of the mobile phone, indicating that your inner screen is no problem, you can change the outer screen, 240 yuan, 20 minutes can get it. When the reporter tried to bargain, the other party followed the cheap, generally not warranty, and if I change it, I can warmed for three months.
The reporter further questioned how to exchange the screen, the maintenance personnel flakes, this is not to manage, since we are doing this, there must be a way. Not far away, such a counter can also be seen in the corner of a Di Xin Tongmen. You can only change the screen assembly, which is to change the inside and outside, because they are a whole and cannot be opened.
But like you, this inner screen itself is not bad, you can go to exchange.
What is redemption? The maintenance personnel explain that it is to remove your screen assembly, and there is new in the inside and outside.
This kind of affordable, manufacturers will take you with this screen. If your inner screen is broken, it will be 450 yuan minimum. The maintenance personnel turn out two small boxes from the cabinet.
Two kinds of screens, this is a domestic screen, also called the assembly screen, the screen color will be light, and if the exchange is 150 yuan. After finishing, he took the drawer and took out a screen without any brands from the simple bubble bag. This is the original pressure screen. It is the same as you now. You don’t look at the packaging, the quality is guaranteed, exchange It is 200 yuan down. In the drawer, there are many bulk screens like this, and only the difference between each other is the model from the marker note. Like you, the reason you can redeem, mainly because the screen is also useful. After processing, it will be like these original pressure screens.
Looking at the reporter is a little hesitant, the maintenance personnel added again, those who only have external screens, many of the small machine processing, will be fried, there is a bit similar to the film is not posted, there is bubble. As for how long it can be used, it will not be able to touch your luck. Still direct change assembly, the disassembly is also convenient, and the top is 15 minutes. About 1 km, a mobile phone repair store in the door of a convenience store also provides a switch service.
Your inner screen is good, so only the money of the remote screen, the total set is 180 yuan.
Only about the wall of this layer of glass, go to the factory.
The maintenance person said that there is a spot in the screen of the store, but there is no packaging, in fact, it is removed from someone else’s mobile phone. The outer screen has changed new, and there is no problem. Save it like you, there will be someone to work. There are mobile phone repair counters at another supermarket entrance, and the reporter once again heard the initial statement. Only about the external screen, 240 yuan, this will be finished for a while. The maintenance personnel referred to a small machine on the table. After heating, it will separate the glass outside, and then re-install a layer, it is guaranteed that it is not delayed.
Unlike some of the quality difference, you can’t use the fingerprint identification.
Question No matter how much it is necessary to use the traditional offline maintenance, more and more online maintenance seem to be more convenient, but it seems more professional, but the issue of exposure Many. On the black cat complaint platform, many consumers questioned the quality of online maintenance.
At that time, the mobile phone was only broken, but it still can be used normally. There will be no handle tickets in a few days after switching.
So I gave me a screen.
After three days, the screen appeared on the screen, and the color was green, and then the customer service said it was my own problem and did not replace it.
On November 8, the complaintr found that the mobile phone could not boot, and then call the supervisor staff. After the next day, they confirmed that the screen is intact, no one is damaged.
The company’s quality inspection department read the video of the mobile phone damage, not for the warranty and replacement, saying that if you want to solve it, you can only let the order again, pay the fee to continue repair. If you return it again, then change to the 2 screen similar to the above two screens? When is this? They took my ability to use the shredded screen, and the money was taken. I only had a mobile phone that can’t use it, and I can’t turn it on. Another group choosing the complaintr of the order of the order.
It was said that the non-people were damaged for half a year.
However, after the screen is changed, the mobile phone has been restarted. It can restart 30 times a day, and the other party can’t say the reason, and the screen is changed.
After that, occasionally restart, think about it, no replacement.
Now fell, I didn’t fall, I didn’t press it, put it on the desktop, ready to plug in charger charging, the result is suddenly black screen, wait for it again, the screen will spend.
This complaint person contacted the customer service of Flash, the other party replied that it was caused by human extrusion, I used it to use, charged electricity. If you want to repair, you have to pay 499 yuan to change the same screen as before. Isn’t this a clear-eyed deceived consumer? Say good 180 days of warranty? Compared with the home repair, I can’t see it, and I can’t touch the delivery repair, which makes the consumer have no bottom.
According to Mr. Yang, he originally sent mobile phone to replace the external screen and back glass, but after receiving the phone, by querying serial number data, I learned that the phone except memory, the hard disk is replaced.
He called the engineer’s no fruit, and the customer service staff did not do after-sales service.
Lifting the delivery and repair, the lady is also uneasy. Once the phone leaves the line of sight, I don’t know what the other party will do, not only the components may be replaced, and it will face the risk of privacy leaks.
Remind the procedure for the backup process in advance, in fact, offline and online mobile phone repair is not completely cut, sometimes it can also form linkage. A few days ago, the Shanghai police successfully knocked off a online customer service low price, the fraud group of false repairs in the store, and arrested 20 suspects headed by Wu, more than 30 million yuan in the country.
In this case, the police have been investigated and found that the online customer service will arrange a special person to maintain the operation of various types of search websites, ensuring that consumers are prioritizing the store and contact information of the gang when searching for the related mobile phone repair keywords, and misleading Consumers use the store as a brand official repair point. After the consumer is inactive, the customer service will give a quote below the market price according to a complete set of speaking in advance, and give the customer to the physical store repair. If there is no physical store in the city, it will guide the customer to mail the phone to repair.
Offline maintenance is carried out by the gang to recruit the entity mobile phone repair shop from all over the world. It is generally equipped with one store manager and 3 engineers. According to the case of the case, after the customer arrives in the store, the engineer will first try to let customers approve the so-called risk protocol, then take the detection and maintenance as an excuse, bring the phone to the maintenance between the mobile phone, so that it is separated from the customer sight.
After the fictional, fabrication, exaggerating mobile phone failure and manufacturing black screen, can’t boot, etc., forcing customers to agree to pay high maintenance costs. In fact, the so-called original accessories are counterfeit or second-hand accessories, and some do not even replace at all. If the customer refuses to repair, the engineer will also secretly remove the original accessories to the original accessories. The problem of mobile phone maintenance is inherent in the information asymmetry, the charge is opaque, where is the phone? How to repair? What is changed? How much is it? These have lack corresponding standards, and there are many vulnerabilities. Consumers can only be in the passive situation. As a senior employee of mobile phone repair, Zhao Qiang recommends that consumers have made data backups in advance and restore their mobile phones to the factory settings or open maintenance models to protect personal privacy.
During the maintenance process, try not to let the phone leave the line of sight.
It is expected that there will be more management rules in the future to promote industry purification, reversing people’s negative impression on mobile phone repairs, and makes consumers less into the way.
In addition, the police also reminded that no matter what kind of repair method, you must remember two points. First, choose a regular channel. Second, after the maintenance service is completed, it is important to retain relevant maintenance and transaction vouchers, which will be traveled afterwards.
(Original title: Survey | Change the screen, small disease Captail & hellip; & hellip; don’t let mobile phone into repair small black house) Source: Beijing Daily Client | Reporter Zong Yuanyuan Process Editor: U010 Copyright Notice: Text copyright All the Beijing News Group, no credit is not permitted, no reproduced or adapted.